Hours & Frequently Asked Questions (FAQ's)

Our team of plumbing experts are here to answer your questions. Give us a call to assist you on your plumbing concerns in San Antonio and surrounding areas.

Hours of Operation

When you need an plumbing expert in San Antonio, call A&A Plumbing. Our experts have been providing quality service for over 30 years from Mondays to Fridays.

Phone & Chat Hours

You can trust that we'll be there when you need us. Our team answers the phone during hours listed below, but after those times your call will still get answered by our representative!

San Antonio Service Areas

We pride ourselves on serving San Antonio and the surrounding areas with fair prices, integrity and honesty. To see the full list of our areas, click here.

Frequently Asked Questions (FAQ)

If you call after hours during the week Monday-Friday before 8:00AM or after 5:00PM your call is transferred to our after hours phone service. The representative will take your information and take notes on the reason for your call. They will then get a hold of the technicians or manager on call, who will then call you back to confirm a time they will arrive. If you call on Saturday between 8:00AM-5:00PM, our on call CSR will answer your call. After 5:00PM your call is transferred to our after hours phone service. They will then get a hold of the technicians or manager on call, who will then call you back with a time they can arrive.
You will pay a little more to get a technician to your home after hours but they do not charge more for the work you want them to perform. Our prices come directly from our pricing guide; therefore, we do not have a different set of prices for work performed in the evening or on weekends.
Sundays are a time that we have promised our employees to keep sacred. We give them this day to spend with their families without having to worry about being called away for work. Many of our employees use this time to recharge, observe a religious day or just unwind.
We are closed on Sundays and our technicians don’t run calls on Sundays. If you call in, your information will be collected and you will receive a call on Monday morning as soon as we are in the office.
We are happy to honor any warranty on our work or equipment. If you have an issue that you feel is still covered under warranty, please call us.
If there is an issue you believe to be under warranty that can’t wait until Monday, please call another company to fix your issue. If you have to pay for work that is under warranty from A & A Plumbing, we will reimburse you the cost of the repairs that were made on Sunday up to $250. Contact us Monday and a manager can help you submit your invoice for reimbursement.
We are closed Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas. Any warranty issues will be handled the same way we handle Sundays.
One way to repair a plumbing leak is to use a sealant. You can buy sealants at most hardware stores. Another way to repair a plumbing leak is to use pipe tape. Pipe tape is a type of tape that is designed to seal leaks in pipes. You can buy pipe tape at most hardware stores or online. If you are unable to fix the plumbing leak yourself, you may need to hire a plumber to do it for you.
Drains should be professionally cleaned every 3-6 months, depending on the amount of usage and the type of material the drain is made of. It's important to have your drains professionally cleaned because a build-up of dirt, grease, and hair can cause clogs that lead to backups and serious plumbing problems.
Hydro jetting is a process of clearing debris and blockages from your pipes using high-pressure water. It's an extremely effective way to clear your pipes, and it can be used on all types of plumbing, including sewer and storm drains. Hydro jetting is also safe for your pipes and won't damage them like some other methods of pipe cleaning can.